New backpack orders are currently shipping within 10 weeks from the original order date.
Accessory orders are shipping within 1-2 weeks.
Here at SWD all of our gear is made to order, and it is handmade here in our small shop in Michigan. We are a small operation and our current production is only about 15-20 backpacks per week. Having such low volume output assures that we can provide the highest quality product to all of our customers. This however also means longer wait times than you would get from a larger manufacturer.
We do all of our shipping on Friday and Saturday, so this is when you are likely to receive your tracking info once your order finally ships out.
If you have already placed an order with us and are curious where your place in the lead time is currently at, just shoot us over an email and we will be able to provide you with a estimated ship date for the order.
You can reach us at firstname.lastname@example.org. We typically answer emails every morning during the week and will usually get back to you within 24hrs.
We truly appreciate the backpacking community and feel very lucky to be a part of it. We are very happy to get to provide the community with quality gear that will take them on some amazing outdoor adventures. Thanks to you all.